Refund Policy

Thanks for shopping at LOOC International. We hope you enjoy our products.

Returns and Refunds

All sales are final. Goods sold are not refundable. We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at our website with details of the product and the defect. 

Defective Items

Upon receipt of the defective item, we will fully examine it and notify you via email, within a reasonable period, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.

Contact Us

If you have any questions about our products, or to report a defective item, please contact us.